Frequently ~
Asked Questions
Orders ~
You can explore our Fragrance Family or check the product descriptions to find your perfect match based on your personality and preferences.
Browse our fragrances, select your favorite, and click “Add to Cart.” Proceed to checkout and complete your purchase with your details.
Yes! Once your order is shipped, you’ll receive a tracking link via email/WhatsApp to monitor your delivery in real time.
Orders can be changed or cancelled within 2 hours of placing them. After that, it is processed and dispatched.
We’re sorry! Please email us at support@hootover.com within 48 hours, and we’ll arrange a replacement or refund immediately.
Products ~
Our scents are crafted to last 8–12 hours depending on skin type and climate.
Absolutely. Most of our fragrances are designed for all genders, because scent knows no boundaries.
Currently only shipping PAN India. Global domination coming soon 😉
Yes, all our perfumes are 100% original, crafted with premium ingredients, and undergo strict quality checks.
Yes, all Hootover perfumes are cruelty-free, and many are made with vegan-friendly ingredients.
Yes! We offer trial vials and mini sample kits so you can test your scent before going big.
Hootover perfumes are proudly crafted in India, using globally sourced ingredients and top-tier perfumery standards.
Shipping ~
Orders are typically delivered in 3–7 working days, depending on your location.
We offer FREE shipping on all prepaid orders. A small charge may apply to COD orders.
Currently, we ship across India only. Stay tuned as we expand globally!
Returns & Refunds ~
Due to the nature of perfumes, we only accept returns for damaged, defective, or incorrect items reported within 48 hours of delivery.
Email us at support@hootover.com with your order number and issue details. We’ll guide you through the return process.
Refunds are processed within 5–7 working days after the returned product is received and verified.